Last month Chris attended a quarterly business conference in Sydney where the next phase of AI was unveiled. We all have probably seen how ChatGPT has taken the world by storm with its transformative impact on the way we will live in the future. The latest version of ChatGPT is 4.0. It’s important to note that ChatGPT 3.5 which was released in November 2022 is constantly evolving, with both public and developer versions receiving updates and improvements over time.
We are now able to create our own GPTs (Generative Pre-trained Transformers) or digital assistants using the latest version.
So why should you even care about this?
Well, to give you a very simple answer, AI will be to the world what the internet was when it first came into the public domain in 1993 – that’s right over 30 years ago now!
What can a digital assistant do for your business?
Besides, automating the repetitive tasks in your business, digital assistants can already perform these tasks:
Content creation:
- Generate different creative text formats, like poems, code, scripts, musical pieces, email, letters, etc.
- Write product descriptions, blog posts, social media content, marketing copy, and more.
- Personalise content for different audiences and channels.
- Brainstorm new ideas
- Create SEO keywords
Customer service:
- Answer customer questions accurately and efficiently through chatbots.
- Automate repetitive tasks like order processing and appointment scheduling.
- Personalise customer interactions and offer support in multiple languages.
- Automatic Email responses
Data analysis and insights:
- Summarise large amounts of text data and extract key information.
- Identify trends and patterns in customer feedback and reviews.
- Generate reports and presentations based on data analysis.
Research and development:
- Develop new products and services by exploring different design concepts.
- Generate product descriptions and marketing materials for new ideas.
- Conduct market research and analyse competitor data.
Internal operations:
- Automate administrative tasks like scheduling meetings and taking notes.
- Summarise internal documents and reports in simple to understand terms.
- Translate documents and communications for international collaboration.
- Generate interview questions
- Generate code for web development
The number of ways to use digital assistants for your small business is limited mainly by your imagination. The tool can help provide the first steps for multiple different types of tasks. Intelligent use of AI can free up time for workers to pursue more advanced projects.
At the moment, this technology is like using ChatGPT version 1.0, which we never got to see. Version 3.5, whilst impressive, was the version released to the public in November 2022. So just imagine how good the digital assistants technology will get when it is at version 4.0 where ChatGPT currently is?
If you want to explore how you could use a digital assistant in your business, contact our Team on 03-55612643.
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